Setting up FileZilla

Last Updated: Jan 21, 2022

FTP is a standard network protocol used for the transfer of computer files between a client and server on a computer network. FTP is useful for uploading content directly to your hosting plan. FileZilla is one of the most commonly used FTP services. You can download FileZilla here: filezilla-project.org

These are the instructions for using FileZilla's FTP service with your Name.com hosting plan:

1. Click File in the upper left corner of FileZilla and then choose Site Manager

2. Click the New Site button

3. Input the following information on the right:

Host - server name (You can find this by going to MyAccount>>My Products>>Hosting on Name.com, hs33.name.tools (not .COM but .TOOLS) is an example of one of our servers)
Port - empty
Encryption - Only use plain FTP (insecure)
Username and Password from your hosting dashboard. (You can find this by going to My Products>>Hosting)

Request a callback from our Support Team

Please select a 2 hour preferred callback timeframe from the drop-down and we will do our best to get back to you then. We are also available for live chat at name.com/chat

First Name *

Last Name

Name.com Username *

If you do not have a username, please fill with N/A.

Phone Number *

Preferred callback time *

We will try our best to reach you within your chosen time window, or as soon as possible.

Account Email Address *

Subject *

How can we help you? *

Please enter the specific details of your request. Please provide as much information as possible so we can help you quickly.

Domain name

Attachments

File uploads must be in an accepted image file format (.JPEG, .PNG, etc.) and cannot exceed 8MB

By clicking this box, I accept the Name.com Privacy Policy.*