Recovering a lost or forgotten username

Last Updated: Jul 14, 2022

To help protect the safety of your account, the support department will not be able to provide your login information to you through email, chat or phone. However, you can retrieve your username and regain access to your account using our username recovery tool.

How to retrieve your account username:

Go Name.com and click Log in in the top right of the navigation.
Click Forgot Username or password? link
Click the Forgot Username? link.
Enter in a domain that's in your account in the text field and click Email my Username.
An email will be sent to the Registrant contact for the account. Your Username will be spelled out in plain text.
You can now proceed to log in using your username and password combination. If you do not know your password, please check out our Lost Password guide.

Note: The lost username tool will not work if you enter your email address, it has to be a domain.

Request a callback from our Support Team

Please select a 2 hour preferred callback timeframe from the drop-down and we will do our best to get back to you then. We are also available for live chat at name.com/chat

First Name *

Last Name

Name.com Username *

If you do not have a username, please fill with N/A.

Phone Number *

Preferred callback time *

We will try our best to reach you within your chosen time window, or as soon as possible.

Account Email Address *

Subject *

How can we help you? *

Please enter the specific details of your request. Please provide as much information as possible so we can help you quickly.

Domain name

Attachments

File uploads must be in an accepted image file format (.JPEG, .PNG, etc.) and cannot exceed 8MB

By clicking this box, I accept the Name.com Privacy Policy.*