Skip navigation
Knowledge Base    Email    Email Basics: Troubleshooting a contact form that isn't delivering

Troubleshooting a contact form that isn't delivering

Last Updated: Jan 21, 2022

If you have a contact form setup on your website, but it's not delivering signups to your email account, this may be an issue on the server side. Normally this happens when you are using an external mail service rather than hosted email. This alters how the mail needs to be directed, and so a change needs to be made on the server side.

Just submit a support ticket, outlining your issue and we are happy to make the switch for you.


Can't find what you're looking for? Contact our support team now
Open a Support Ticket
Submit a request

Anytime 24/7

Live Chat

Live agent:  12am - 5pm MST every day
Live virtual bot:  5pm - 12am MST every day
Mountain Time, Denver, USA