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Knowledge Base - FAQ

Visit our Knowledge Base at for step-by-step guides and immediate answers to your questions.

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Adding domains to your hosting plan

As long as you do not have the Startup Plan, you can follow the instructions below to add additional domain names to... more

Changing your hosting/cPanel password

You can change your hosting/cPanel password from the Hosting Services page of your account... more

Renewing web hosting

To renew your hosting account, please follow the instructions below... more

Installing WordPress

WordPress is an extremely popular, and free, website builder that allows even novice users to create a great looking... more

Renewing a SSL Certificate

A SSL certificate can only be renewed within 30 days of its expiration date. If the SSL certificate does not expire... more

Setting up hosting for an existing domain

When you purchase a hosting package with us, you are given the option for a free domain name. If you add a name to... more

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DMCA Complaint

The Digital Millennium Copyright Act (DMCA) is a United States copyright law that heightens the penalties for copyright infringement... more

Stolen Domain

If your domain has transferred from your current Registrar to without your permission, please provide us with... more

Report Abuse Form works hard to ensure that all domains registered through us are complying with our Registration Agreement. In order to quickly and efficiently investigate this complaint, please fill out the form below or email us at Please note that while we are happy to review any claim that a domain is violating our Registration Agreement, we do reserve the right to judge the appropriate response in our sole discretion.

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