It’s been a year since it all went down; since David Walsh’s domain name was stolen and we managed to get it back. And it’s 
been a good year. Since then the word has gotten around, and our intrepid support and domains team are getting the credit they deserve. This article in Entrepreneur Magazine (200k followers…What!?) is written by business consultant and author Erika Napoletano. It’s part of a bigger piece on how businesses go the extra distance to get more customers. It’s nice that by simply being good to people, good things will happen. There’s not all that much sexy about it, unless of course you’re tired of being turned off by bad support. Then it’s so hot it should be the centerfold. Although you can trust we’ll take our time ogling this great piece of writing…
