Customizing general settings for hosted email client

Last Updated: Jan 24, 2022

When setting up email clients such as Microsoft Outlook, Mac Mail, iPhone, or Android, you will need either enter POP or IMAP server settings. Below are the settings needed for the hosted email product.

Note: These settings are not valid for our Name.com's stand-alone email product.

These are the universal settings that are the same no matter what:

Username: Your full email address.
Password: Your email password.
Server (both incoming and outgoing) is the server you are hosted on, for example, hs1.name.tools
Your Web Hosting Server Name (You can find this on your Web Hosting Dashboard.)

The rest of the settings depend on whether you have set up your email to retrieve as IMAP or POP3, or if you are using SSL or not. We recommend using IMAP, but you may want to try POP3 if none of the IMAP settings work for you.

Incoming ports:

IMAP with SSL: 993
IMAP without SSL: 143

POP3 with SSL: 995
POP3 without SSL: 110

Outgoing ports: (These are the same whether you choose IMAP or POP3.)

SMTP with SSL: 465 or 587
SMTP without SSL: 25

To use the secured connection, select the SSL option during setup.

Request a callback from our Support Team

Please select a 2 hour preferred callback timeframe from the drop-down and we will do our best to get back to you then. We are also available for live chat at name.com/chat

First Name *

Last Name

Name.com Username *

If you do not have a username, please fill with N/A.

Phone Number *

Preferred callback time *

We will try our best to reach you within your chosen time window, or as soon as possible.

Account Email Address *

Subject *

How can we help you? *

Please enter the specific details of your request. Please provide as much information as possible so we can help you quickly.

Domain name

Attachments

File uploads must be in an accepted image file format (.JPEG, .PNG, etc.) and cannot exceed 8MB

By clicking this box, I accept the Name.com Privacy Policy.*